Shipping and Returns

Last Updated: May 27, 2025

Shipping & Payment Info

1. Shipping Coverage

NWG Smoke Shop ships orders within the United States using approved shipping carriers that comply with applicable federal and state regulations.

Shipping carriers may vary depending on location, product type, and regulatory requirements

2. Delivery Time

Estimated delivery time is typically between 3 to 7 business days depending on your location, carrier availability, and regulatory requirements.

Delivery times are estimates and may vary due to factors outside our control such as carrier delays, weather conditions, or high shipping volume periods

3. Shipping Cost

Shipping fees vary by location and order details. The exact shipping cost will be calculated and displayed at checkout before the order is completed

4. Age Verification for Delivery

Some orders may require adult signature upon delivery. The recipient must be 21 years of age or older and may be required to present valid identification at the time of delivery.

NWG Smoke Shop reserves the right to cancel orders if age verification requirements cannot be met

5. Return Policy

Due to the nature of vape products and smoking accessories, returns are generally not accepted.

If a product is defective upon arrival, customers must contact NWG Smoke Shop within 48 hours of delivery for assistance.

Products may be covered by a manufacturer warranty when applicable. NWG Smoke Shop reserves the right to verify any reported defect before issuing a replacement or store credit.